Privacy Policy
Introduction
CIMA Systems understands and respects your concerns about privacy. This website provides information and resources related to the services offered by CIMA and our goal is to provide you with a positive experience by delivering information, resources, and services that are most relevant and helpful to you. The purpose of this Privacy Statement is to inform you of what kinds of information we may gather and how we may use that information. Also, certain aspects of use of this site or information collected through this site may be covered by our contracts, if any, with customers.
Information Collected
User-Supplied Information on the website
In order to use some functions or access some areas on this website, you may be required to first supply personal information through an online form. Online forms may provide you with an opportunity to request company and product information, request product demos, view CIMA white papers, or register for CIMA events. All information provided by you is voluntary, with information generally including name, address, company, and e-mail. Information you supply to us is used to ensure quality customer service, as feedback on our products, services or this website, or to comply with state and federal regulations. We may use and/or disclose to third parties information you provide to us to improve services to you, to administer the website, or to compile aggregate information for statistical purposes. We do not sell user-supplied information to third parties.
Client-Supplied Customer Data
Unless we have obtained the prior consent from the client, CIMA will not use, reproduce, distribute, transmit, display, modify or create any derivative works of the data it receives from the client, except as necessary to provide services to the client. All customer data supplied by the client will be kept confidential by CIMA.
Surveys,
From time-to-time, we may request information from visitors or our client's customers via email surveys or surveys on this website. Participation in these surveys is completely voluntary and individuals therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of our products and services.
Cookies
We may use "cookies" to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies enable us to track and target the interests of our visitors to simplify and enhance their experience on our site (e.g. pre-filling forms similar to those you may have already completed). The cookie information is only available to our server when you are actively visiting our website. You can set your browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it.
Log Files
We may use IP addresses in log files to analyze trends, administer the website, track your navigation of the website, and gather broad demographic information for aggregate use. Log files do not enable us to access personally identifying information, such as email addresses.
Information Disclosure
We do not sell or rent your personal information to others. No third party will be permitted access to any of our client's customer data without our client's prior consent. However, we may be required to disclose personally identifiable information to a third party (a) such as in the case of the sale of all or a portion of our business or assets, (b) to protect the rights, property or safety of CIMA, our visitors, or others, or (c) if required to do so by law or to comply with judicial or governmental investigations.
Security
We take appropriate precautions to protect personally identifiable information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Once we receive your transmission, we strive to ensure its security on our servers. Internally, we appropriately restrict the persons who have access to your personally identifiable information. We review our security arrangements from time to time as we deem appropriate.
Links
This website may contain links to other sites. Please be aware that CIMA is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of websites that collect personally identifiable information. This Privacy Statement applies solely to information collected at this website.
Email Opt-out Requests
All of CIMA's email marketing communications provide the recipient with a clearly identifiable link to opt out of further communications. All opt-out requests are implemented within 24 hours.
Children
CIMA's products and services are solely for use by businesses. Therefore, we do not expect children under the age of 18 to provide us with any personally identifiable information.
Changes to Privacy Statement
Any changes to this statement will be posted at this location and will take effect immediately after they are posted. Collection of data from that point on will be subject to the new policy. You may wish to check back from time to time to be aware of any changes to the statement.
Contacting Us
We welcome your comments or questions regarding this Privacy Statement or your dealings with this website; please contact us by e-mail, or postal mail.
Email: privacy@CIMASystems.net
Mail: CIMA Systems, Inc.
Attn: Legal Department
4305 Hacienda Drive, Suite 360
Pleasanton, CA 94588
Have Questions?
If you have questions about any of the CIMA products and services available, please feel free to contact us.



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